ROYSTON GROUP PRACTICE CHRISTMAS OPENING HOURS

PLEASE NOTE THE SURGERY WILL CLOSE AT 6PM ON WEDNESDAY 24TH DECEMBER @ 6PM AND WILL RE OPEN ON MONDAY 29TH DECEMBER AT 8AM.  WE WILL CLOSE AGAIN ON WEDNESDAY  31ST DECEMBER AT 6PM AND RE OPEN ON FRIDAY 2ND JANUARY AT 8AM.

IF YOU REQUIRE EMERGENCY MEDICAL ATTENTION DURING THIS PERIOD PLEASE CALL 999.

ON BEHALF OF ALL THE STAFF AT ROYSTON GROUP PRACTICE HAVE A MERRY CHRISTMAS AND A PROSPEROUS NEW  YEAR.

CHECK OUT OUR NEW FACEBOOK PAGE FOR USEFUL INFORMATION. PLEASE CLICK THE LINK BELOW:

Visit us on Facebook

The Named Dementia Awareness champion for Royston Group Practice is

Samantha Jackson & Kirsty Cole

We have had a number of patients enquiring about the sharing of their medical records been sold, this is not true. For information regarding this please follow this link:

General Practice Data for Planning and Research (GPDPR) - NHS Digital

*PLEASE NOTE*

Royston Group Practice staff receives abuse on a daily basis, this is now more than once a day. This negatively affects their mental health. We have a zero-tolerance policy to abuse and aggression. If you telephone the surgery and are abusive to a member of our staff, this could result in your call been terminated. Please treat our staff with respect. Although we understand your frustration, please do not take it out on our receptionists. Thank you!

We are letting you know about a very useful website called Germ Defence which was created by a team of doctors and scientists to give you advice that has been proven to reduce the spread of viruses in the home. It can help you plan how to protect yourself and members of your family from infection by COVID-19 and ‘flu.  

 It’s easy to use and only takes 10 minutes - just click on this link: 

 www.germdefence.org

 (If this link does not open when you click on it, please copy and paste it into your web browser.)

 Please pass details of the Germ Defence website to your friends and family.

There’s a button at the bottom of the Germ Defence website for sharing by social media.

My Best Life

Are you lonely, socially isolated, struggling with housing or money problems and do not know where to turn. The 'My Best Life' service may be able to help.  My best life was started in April 2017.  The two major benefits for people referred to the My Best Life service will be an improvement in their health, wellbeing and quality of life and a reduction in social isolation, exclusion and loneliness; with a special focus on improving mental health and wellbeing, the scheme will enable people to manage their own health, improve social networks and develop their self-confidence. 

If you feel you or someone you know would benefit from 'My Best Life' you can either contact the surgery on 01226 700400.

We would like to draw your attention to the Friends and Family test, which is under the “Have your Say” tab on this website.  We have recently implemented this short survey with a view to obtaining more patient feedback, so we can constantly monitor how we are doing.   

If you are able to spare a couple of minutes, we would really appreciate your input.

Thank you in advance.

Staff Announcement

Cancellations

 We are currently dealing with an increasing demand for appointments, yet are still experiencing a high volume of DNA's (did not attend).  

Could you please ensure that you contact us as soon as possible when you are unable to attend in order that we can allocate your appointment to someone else.

Thank you for your cooperation.

Conditions for which Prescribing is Restricted

At the end of May 2018, NHS England announced that certain medications would no longer be routinely available on prescription.  A full list of the conditions this affects is given below:

1. Probiotics

2. Vitamins and minerals

3. Acute Sore Throat

4. Infrequent Cold Sores of the lip.

5. Conjunctivitis

6. Coughs and colds and nasal congestion

7. Cradle Cap (Seborrhoeic dermatitis – infants)

8. Haemorrhoids

9. Infant Colic

10. Mild Cystitis

11. Mild Irritant Dermatitis

12. Dandruff

13. Diarrhoea (Adults)

14. Dry Eyes/Sore (tired) Eyes

15. Earwax

16. Excessive sweating (Hyperhidrosis)

17. Head Lice

18. Indigestion and Heartburn

19. Infrequent Constipation

20. Infrequent Migraine

21. Insect bites and stings

22. Mild Acne

23. Mild Dry Skin

24. Sunburn

25. Sun Protection

26. Mild to Moderate Hay fever/Seasonal Rhinitis

27. Minor burns and scalds

28. Minor conditions associated with pain, discomfort and/fever. (e.g. aches and sprains, headache, period pain, back pain)

29. Mouth ulcers

30. Nappy Rash

31. Oral Thrush

32. Prevention of dental caries

33. Ringworm/Athletes foot

34. Teething/Mild toothache

35. Threadworms

36. Travel Sickness

37. Warts and Verrucae

If you have any queries around this, please speak to your GP.

Working Win Trial 

SYHA have recently launched a new Trial aimed at getting people back into work following long term sickness.  If you are interested in learning more about it or taking part, please look at the Working Win webpage by following the link below.  You can self refer, or speak to one of the GP's next time you visit the practice.

 https://www.workingwin.com/category/health-led-trial

Have your say  - Join our Patient Reference Group

The next meeting for the Patient Reference Group meeting will be held on  

If you would like to come and join in with this meeting please let a member of the reception team know so we can arrange for you to attend 

Named Accountable GP

All patients will have a named accountable GP who will be responsible for patients' overall care at the practice. This does not stop you from seeing any other GP or Nurse Practitioner in the practice. Where a patient wishes to see a particular GP, they may have to wait longer to see their preferred practitioner. We will inform patients of their accountable GP opportunistically when patients contact the surgery. If you wish to know who your named accountable GP is, please contact the practice